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Secure Voice Network for Financial Institutions

Enhancing Security and Clarity in Financial Communications

Client:

Regional Credit Union

Key results
5,375,965 total campaign readership

16 pieces of channel and B2B tech coverage for the campaign

Interviews with Channel PRO and Tech Reseller

Computer Weekly coverage with a daily readership of over 780,000

ITPro Portal coverage, with more than 630,000 daily readers

Date

April 20, 2025

A regional credit union based in Colorado was facing major issues with voice clarity and call security, particularly during sensitive account and transaction verifications. The reliance on outdated infrastructure exposed them to security vulnerabilities and frustrated clients.

Investors have their own production and processing production, with modern equipment and significant production capacity. The manufactured products are planned to be sold through the created trading company.

Enhancing Security and Clarity in Financial Communications

A regional credit union based in Colorado was facing major issues with voice clarity and call security, particularly during sensitive account and transaction verifications. The reliance on outdated infrastructure exposed them to security vulnerabilities and frustrated clients.

The solution

A regional credit union based in Colorado was facing major issues with voice clarity and call security, particularly during sensitive account and transaction verifications. The reliance on outdated infrastructure exposed them to security vulnerabilities and frustrated clients.

We implemented a secure, institution-grade voice network with end-to-end encryption, smart call routing, and voice authentication options. Key features included:

  • Encrypted VoIP with failover to PSTN

  • Secure voice logging and compliance-ready storage

  • Integration with CRM to access caller info instantly

  • Scheduled callback and voice alert system for loan updates

With our system in place, fraud attempts decreased, customer satisfaction improved, and compliance with state and federal data protection laws was reinforced.

1. Development of marketing concept (policy and strategy) of the Trading Company.
2. Designing the organizational structure of the Trading Company.
The application of this model made it possible to determine the main parameters and key targets of the Trading Company’s economic activity based on scenario financial modeling.

We implemented a secure, institution-grade voice network with end-to-end encryption, smart call routing, and voice authentication options. Key features included:

  • Encrypted VoIP with failover to PSTN

  • Secure voice logging and compliance-ready storage

  • Integration with CRM to access caller info instantly

  • Scheduled callback and voice alert system for loan updates

With our system in place, fraud attempts decreased, customer satisfaction improved, and compliance with state and federal data protection laws was reinforced.

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